Software Updates

It is good practice to keep software and firmware updated as manufacturers release new versions.

These updates can help your mapping program avoid problems that other users have reported to the manufacturer. When problems do arise, technical support will frequently suggest updating to the latest versions, anyway, before troubleshooting can begin in earnest. This keeps the focus on 'new' problems and improves troubleshooting for all.

= Resources =

This section highlights resources for updating software/firmware on common mapping systems, ancillary equipment, and processing packages (organized by manufacturer or trade name).

Wherever possible, the MAC suggests that manufacturers provide a public overview of software versions and descriptive release notes to help technicians assess their equipment and plan updates. Manufacturers are encouraged to [mailto:omcadmin@ccom.unh.edu provide the recommended links] for this page (and will be added if not already listed).

This page is not intended to replace or duplicate manufacturer guidance.

Applanix

 * 1) General Support
 * 2) Product EOL Tables

Kongsberg
SIS 5 users with latest-generation EM124/304/712/2040 systems are strongly urged to update to v5.11.1 and verify current firmware with Kongsberg support.


 * 1) EM update notifications - Recommended: Sign up for notifications about EM, EA, and SBP software updates
 * 2) Note: disable ad blockers if the sign-up fields do not display
 * 3) Documents and Downloads - Note that EM and SIS software require login

Customer support:


 * 1) Kongsberg Maritime - General - Search topics and find contact information
 * 2) KM-Support App (iPhone/Android) - Quickly connect to support engineers
 * 3) US - Kongsberg Underwater Technology, LLC - US sales and support based in Lynnwood, WA

QPS

 * 1) Software downloads and release notes
 * 2) QPS Support Desk - Support tickets, voting, and contact
 * 3) Qimera system requirements - recommended hardware and setup
 * 4) Seemingly small differences in graphics cards and data storage can strongly impact the user experience!

Simrad

 * 1) Current EK80 software and release notes
 * 2) Download links are handled through your Simrad representative or Simrad Dealer Club
 * 3) Other Simrad software - Including EK60, ME70, etc.